Frequently Asked Questions
1. What materials are your keychains made from?
Our keychains are made from high-quality carbon fiber, known for its durability, lightweight, and sleek appearance. Each keychain is meticulously crafted to ensure the best quality for our customers.
2. How do I place an order?
To place an order, simply browse through our product categories, select the keychain you like, and click "Add to Cart." Once you’re ready, proceed to checkout where you can complete your purchase.
3. My car model doesn't exist in the website. Can you create it?
You can fill our communication form. We will create your model and let you know as soon as it is online!
4. Do you offer worldwide shpping?
We send our keychains to all countries inside the European Union and the U.S. The shipping costs and delivery times may vary regarding your location and shipping option. You will be able to see these information during order checkout.
5. How much time does it take to receive my order?
For orders within Greece, delivery usually takes 3-5 business days. International shipping can take between 7-14 business days, depending on your location and the shipping option selected.
6. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment.
7. What payment options do I have?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. All transactions are secured and encrypted.
8. Do you have a refund policy?
Yes, we offer refunds or exchanges within 7 days of purchase. The item must be returned in its original condition. Please refer to our Return Policy for more details Return Policy για περισσότερες λεπτομέρειες.
9. How do I use a discount code?
During the checkout process, there will be a field to enter your discount code. Simply type in the code, and the discount will be applied to your order.
10. Are the keychains customizable?
Currently, we offer pre-designed keychains for specific car models. However, if you have a special request, feel free to contact us, and we'll see what we can do.
11. Can I become a partner?
Yes, we offer an affiliate program for those interested in promoting our products. If you're interested, please visit our Affiliate Program page for more information. Affiliate program για περισσότερες πληροφορίες.
12. How can I communicate with customer support?
If you have any questions or need assistance, you can reach our customer support team via email at support@tunerdrive.com or through our contact form on the website. support@tunerdrive.com ή μέσω της φόρμας επικοινωνίας στην ιστοσελίδα μας.
13. Do you offer bulk or wholesale orders?
Yes, we do offer bulk or wholesale orders. Please contact us directly for more information and pricing.
14. How can I maintain my carbon fibre keychain?
To maintain the quality of your carbon fiber keychain, avoid exposing it to extreme temperatures or harsh chemicals. Simply wipe it down with a soft cloth to keep it looking its best.