1. Product Return Policy:
- We accept product returns within 7 days from the date of receiving your order.
- The products must be in their original condition, unused, and in their complete packaging.
2. Return Procedure:
- To initiate the return process, please contact us via email at [Your Email Address] and provide your order number and reason for the return.
- After your return is approved, you will receive instructions on how to send the product back to us.
- The return shipping costs are the responsibility of the customer, unless the product was defective or incorrect.
3. Refunds:
- Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of the refund.
- If the refund is approved, it will be processed to the original payment method within 7-10 business days.
4. Exceptions to the Return Policy:
- Products that have been customized or discounted cannot be returned unless they are defective.
5. Product Replacement:
- If your product is defective or incorrect, please contact us within 7 days of receiving it to arrange a replacement.
6. Questions?
- If you have any questions or concerns regarding our return policy, please do not hesitate to contact us at support@tunerdrive.com.